Customer Care Technician, Information Technology

Southwestern Law School
Published
November 16, 2020
Location
Los Angeles, CA
Category
Job Type

Description

This position is responsible for handling daily traffic of incoming technology problems, audiovisual setups, and questions via telephone, e-mail, ticket system, and face-to-face interaction. The Customer Care Technician is a frontline position that utilizes his or her intimate knowledge of computing systems to identify problems and draw valid conclusion through logical reasoning....

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