Customer Service

Published
January 9, 2021
Location
East Los Angeles, CA
Category
Job Type

Description

Customer Service / Call Center Experience Wanted!

Calling all Customer Service/Call center experienced individuals! It’s your time to shine!

With our office team expanding, we are looking for individuals who can apply their people-friendly personality to help expand our client's brands.

We are SVR, Yeah we are SVR!!

SVR leads the way in customer acquisition and customer service. We thrive on face-to-face interaction, promising a clear and consistent message to everyone involved when building and delivering a strategy for our clients throughout our event-based campaigns.

Our objective is to internally create a strong team environment and supportive culture that invests in our team members which in turn reflects in our high quality and effort to want to provide our clients with the best outcomes.

YOU MUST have a great personality, an even a better sense of humor, and the ability to have fun whilst you work!

Customer Service Representative Duties:

  • Greet customers and offer assistance with products and services. Resolve any customer question or issue helping to ensure a positive customer experience

  • Share customer service best practice with the team to ensure the customer experience is always top tier

  • Identify sales opportunity and offer suitable product/services that will add value to new or existing customers

  • Ensure that all sales and records have been accurately entered into our system

  • Organize and maintain all promotional displays

  • Attend weekly meetings and daily training sessions

*Keep in mind, we do offer full training for our new hires, however, because we are looking for an immediate start we will be looking at local applications first*

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