Customer Service

Robert Half
Published
July 22, 2021
Location
Inglewood, CA
Category
Job Type

Description

Ref ID: 03080-0011896352

Classification: Logistics Clerk

Compensation: DOE

Freight Forwarder in El Segundo, CA is seeking a Customer Service Representative to join their team. Responsible for providing or overseeing delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and transactions in order to ensure on-time delivery by tracking shipments for pick-up, estimating times of arrival and delivery, and recovering loads when necessary. Candidate must have proven communication with a strong focus on internal and external customer service to meet business needs.

  • Enter & process customer orders
  • Work closely with common carriers to ensure on-time deliveries by checking shipment status daily and maintaining transportation relationships.
  • Complete daily logs and checklists
  • Work with customer to resolve any transportation issues
  • Identify cost savings opportunities for the customer
  • Other projects and tasks as assigned by supervisor

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