Customer Service Rep

Lkq Corporation
Published
September 12, 2020
Location
Anaheim, CA
Category
Job Type

Description

Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.

Essential Job Duties:

  • Handle phone and emails from customers.

  • Call center functions to provide quality customer service.

  • Ensure the company establishes and maintains constant communication with customers.

  • Understanding of eBay and eCommerce sites (i.e. LKQonline.com)

  • Knowledgeable on all aspects of product inventory, data entry, invoicing, cancellations, credits, and customer service inquiries.

  • Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.

  • Generate sales from online leads.

  • Assumes other duties as assigned.

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