Host/Hostess Full-Time (Rooftop by JG) – Waldorf Astoria Beverly Hills

Waldorf Astoria Hotels & Resorts
Published
September 11, 2019
Location
Beverly Hills, CA
Job Type

Description

The Waldorf Astoria has an opening for a Full-Time Host/Hostess at the Rooftop by JG!

This position pays up to $21.34/hour within the first 90 days ofemployment and requires FULL availability to work any day of the week.

Our guests alreadyknow Hilton is a great place to stay. Now, with recent awards, we are able toillustrate how great Hilton is to work!

#1 - BestCompany toWork For 2019

#1 - BestWorkplacesfor Parents 2018

#1 - BestWorkplacesfor Diversity 2018

#2 - World'sBestWorkplaces 2018

For qualifying individuals, we offer FULL benefits including butnot limited to: medical,dental, vision, 401k (+company match), an extensive PTO(paid time off) plan,AMAZING travel discounts, complimentary meal while youwork...and much more!

A Restaurant Host/Hostess is responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Restaurant Host/Hostess for Jean-Georges Beverly Hills & Rooftop by JG, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Welcome guests and ascertain their dining needs
  • Seat guests and manage the seating chart
  • Monitor restaurant activity to determine seating and dining flow
  • Perform opening and closing duties, as needed
  • Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
  • Ensure knowledge of menu
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships

This is your opportunity to join one of the most diverse and renowned restaurant groups in the world. From 3 Michelin starred Jean-Georges in NYC, to the amazing 14 seat Chef's counter at JG Tokyo, to the family style ABC Kitchen in Flat Iron, this is your entry to our global opportunities of growth and development.

Check us out!:

http://vimeo.com/user23608541/jgmwelcome

This luxurious property has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets offering an incredible opportunity to work under Maîtres Cuisiniers de France Chef Steve Benjamin at this amazing hotel.

If you're looking to be a part of something amazing, this is the opportunity for you! With Waldorf Astoria Beverly Hills being recognized as the #1 ranked hotel in L.A. by Condé Nast Traveler Reader's Choice Award and Hilton earning the #1 spot on the World's Best Workplaces list by Great Place to Work, there is a lot to be proud of as a Hilton team member.

What are we looking for?

Minimum requirements:

  • Minimum 1 year hotel\restaurant\similar experience
  • Fluent in English
  • Professional presentation
  • Good communication skills
  • Ability to work with maximum accuracy
  • Efficiency and attention to detail, maintaining a keen sense of urgency at all times.
  • Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment, must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
  • Excellent ability to communicate clearly, concisely, and openly in all interactions.
  • Ability to actively demonstrate initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
  • Excels in a team environment.
  • The ability to maintain confidentiality of guest information and pertinent hotel data.
Strongly preferred:
  • Beverage knowledge including wine, liquor and cocktail selections
  • 5 Star restaurant experience highly preferred
  • Luxury experience
  • Training in Forbes standards of service preferred
  • OpenTable and HotSOS experience preferred
  • Strong preference for candidates with additional language skills in German, French, Spanish, Arabic, Japanese, Korean or Chinese

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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