Service Agent I – IT Client Services

Keck Medical Center of USC
Published
June 10, 2021
Location
Los Angeles, CA
Category
Job Type

Description

Minimum of 3 years of IT and 2 years’ experience in Desktop and/or Service Desk Support Strongly preferred • Must demonstrate excellent customer service, written & verbal communication skills • Triage, track & monitor ticket progress per required SLA & follow escalation procedures • Must demonstrate ability to learn quickly and adapt to new & changing environments along with the willingness to...

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