Cynthia Castillo

Coordinator and Customer Service Provider for Communities
  • December 7, 2020


-Teamwork along with being able to lead a team

- Multitasker

-Organized & Time Management

-Customer Service

-Culturally Sensitive



-Worked in recreation and parks and administration

-Worked in athletic/sports/activity departments in college, high school, and city level

-Worked with people of diverse backgrounds/culture, socioeconomic status, ages, and disabilities


-To have a career in local government job, a city that I know very well

Phone Number


Psychology @ Whittier College
Sep 2013 — May 2016
I studied psychology and had a minor in child development. I was able to graduate and complete all my classes within four years. All the meanwhile being part of the water polo team and leading the team to two division three championships.


Field Coordinator @ Bay Alarm Company
Apr 2019 — Current
• Oversee the schedules of 10+ technicians with different levels of experience
• Provide customer service and scheduling to all customers of the region
• Collect and approve invoices from outside parties
• Collect and audit work orders for each job completed
• Lead and generate biweekly meetings on all workable job orders
• Collect date on spreadsheets regarding income coming in and out
• Schedule inspections with city departments
• Communicate with all the departments of the company
Assistant Coach @ Cathedral High School
Aug 2018 — Nov 2018
• Act as a water polo assistant coach
• Strong organizational and motivational skills
• Transport the athletes to and from practices and games
• Recording statistics for each player
• Leading the team to it first championship
Behavior Interventionist @ Behavior Frontier
Jan 2017 — May 2018
• Implemented Applied Behavior Analysis programs with clients with Autism
• Created a fun atmosphere for the client to keep them engaged
• Devise new approaches to programs to fit each child
• Collect data and compile graphs to properly track progress
• Communicate with parents or guardians on the progress and the programs being used
Lifeguard @ City of Los Angeles Recreation & Parks
Jun 2012 — Current
• Act in emergency situations and provides rescue and first aid assistance
• Quickly respond to emergencies
• Register and enroll patrons in classes
• Enforce rules consistently and fairly
• Interact politely with facility patrons
• Register people for swim lessons and teach swim lessons
• Setting up and organizing events
• Providing services to the community
• Disaster Worker for the city incase citywide emergencies

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