Information Technology Technician
- Los Angeles, California
- June 18, 2019
A highly enthusiastic and diligent Information Technology Technician with experience from web and game development to database maintenance. Proficient in several different computer languages as well as various operating systems. A team player who can also work alone with minimal supervision with clear concept of punctuality and attention to detail.
Category
E-mail
Phone Number
Education
Master in Arts
@ University of Brighton
Aug 2011
— Nov 2013
Computing
Bachelor of Arts
@ University of Brighton
Aug 2005
— Sep 2010
Business Information Systems
Experience
Cashier/Associate
@ Smart & Final
May 2019
— Current
• Provide exceptional customer service by assisting customer inquiries and purchases
• Perform quickly and accurately to ensure customer satisfaction and store efficiency by operating cash register to process cash/check/credit/debit transactions as well as refunds
• Bagging groceries properly as well as escorting them to customer vehicle when requested
• Maintain proper pricing on merchandise, food safety, and hygiene standards in all areas
• Maintain product placement on the floor and in storage area by restocking and organizing
• Perform quickly and accurately to ensure customer satisfaction and store efficiency by operating cash register to process cash/check/credit/debit transactions as well as refunds
• Bagging groceries properly as well as escorting them to customer vehicle when requested
• Maintain proper pricing on merchandise, food safety, and hygiene standards in all areas
• Maintain product placement on the floor and in storage area by restocking and organizing
Support Web Developer
@ Barnham Cooperative
May 2015
— Feb 2016
• Part of a ten-member web development and social media team that helped the large food group company with their internet management and business solutions.
• Updated and maintained important aspects of the company's main web portal
• Tested several parts of website and other related components
• Updated and maintained important aspects of the company's main web portal
• Tested several parts of website and other related components
Junior Database Analyst
@ Chichester College
Sep 2014
— Feb 2015
• Managed an SQL Database for a college alongside a team of other students
• Entered new queries and built new solutions for data entry
• Supported web applications and other students in relation to their projects and work
• Entered new queries and built new solutions for data entry
• Supported web applications and other students in relation to their projects and work
Supervisor/Team Leader/Assistant
@ Tesco Metro
May 2012
— Oct 2018
• Provided exceptional customer service by assisting customer inquiries and purchases
• Assisted in the daily operations of a superstore with approximately 15 staff members in lieu of supervisor absence
• Implemented plans for store and department improvement, problem solving, and customer service
• Helped and coordinated staff members with scheduling and everyday tasks
• Analyzed customer feedback and complaints
• Maintained proper training for staff members
• Maintained food safety and hygiene standards as well as product placement on the floor and in storage area by restocking, cleaning, and organizing
• Performed fast and thorough transactions to ensure customer satisfaction and store efficiency while simultaneously bagging items in a proper manner
• Part of a hiring team who evaluated and recruited potential new employees
• Assisted in the daily operations of a superstore with approximately 15 staff members in lieu of supervisor absence
• Implemented plans for store and department improvement, problem solving, and customer service
• Helped and coordinated staff members with scheduling and everyday tasks
• Analyzed customer feedback and complaints
• Maintained proper training for staff members
• Maintained food safety and hygiene standards as well as product placement on the floor and in storage area by restocking, cleaning, and organizing
• Performed fast and thorough transactions to ensure customer satisfaction and store efficiency while simultaneously bagging items in a proper manner
• Part of a hiring team who evaluated and recruited potential new employees
