Customer Service Rep

Published
October 14, 2021
Location
Torrance, CA
Category
Job Type

Description

We are actively seeking a stellar Customer Service Rep in the Torrance market.

If you have a positive, professional, demeanor and understand the importance of making and building relationships with clients, this opportunity is perfect for you!
Responsibilities:
•Responding to emails, phone calls, chats, and social media comments in a courteous and concise manner.
?Troubleshooting customer issues in fulfillment
•Reporting issues customers may be experiencing if noticing a trend
•Being the first point of contact for the company and escalating inquiries to the proper person in a timely manner Skills:
•Accurately document all customer interactions in clear and thorough detail.
•Good problem-solving and conflict resolution skills
•Excellent listening and communication skills
•Ability to multi-task, prioritize, and manage time effectively

If this describes you, please apply. We look forward to hearing from you! AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

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