Customer Service Representative

Navik Solutions
Published
July 22, 2021
Location
Atlanta, GA
Category
Job Type

Description

Minimum Qualifications

•Minimum two years of proven customer service experience i.e. bank tellers, retail sales, food service
•Preferred 2 years in call center environment handling phone, chat and e-mail inquiries
•High school diploma
•Proficiency with Microsoft Outlook, Word and Excel
•Experience navigating both desktop and mobile applications
•You have previously taught others how to navigate both desktop and mobile applications using voice or co-browse
•Experience influencing, inspiring, and mobilizing individuals
•Experience transitioning between channels while servicing customers, including voice, email and chat (including co-browse)
•Ability to pass a drug test and background check prior to scheduled start date with Avon
•Professional workspace including the ability to make the space fully private (i.e. four walls and a door) as well as access to directly connect to internet access

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