Internet Director $150,000 per year +++

Culver City Chevrolet
August 6, 2022
Culver City, CA
Job Type


Position Description: Internet Director

Reports to: Sales Manager/General Sales Manager

Position Summary: The Internet Director is responsible for managing all leads and setting appointments for sales department using lead management system and company templates. Must present a professional appearance.

Essential Duties and Responsibilities:

  • Maintain customer follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Capture all internet leads. Respond within thirty minutes using approved procedures.
  • Work internet leads and follow-up (2000+ leads).
  • Set appointments for sales department.
  • Answer incoming sales calls as appropriate.
  • Grammar and spell check required on all outgoing e-mail.
  • Follow established procedure to ensure continued management of internet leads during prolonged absence.
  • Understand the terminology of the automobile business, be informed on technological changes in the products and be able to communicate to customers.
  • Keep informed of new products, features, accessories, etc. and their benefits to customers.
  • Properly introduce customer to sales department.
  • Evaluate and recommend internet lead providers to management.
  • Follow established procedures for safeguarding customer information.
  • Follow established procedures for processing online credit applications.
  • Provide reports to management as directed.
  • Complete all training as directed by supervisor.

Knowledge, Skills and Abilities Required:

Educational: High school diploma or the equivalent.

Experience: One year in retail sales experience (automotive preferred). Basic knowledge of vehicle financing.

Special Skills (i.e., licenses, certifications): Excellent oral and written communication skills. Good judgment. Ability to use personal computer applications including word processing and spreadsheet software. Current valid drivers license and state sales license.

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