Security Guard

Hotel Shangri-La
Published
August 6, 2022
Location
Santa Monica, CA
Category
Job Type

Description

Description
We are searching for a committed and proactive Security Guard who will handle all required duties with the highest level of professionalism. Security Guards help protect guests and their valuables, as well as fellow hotel employees.

Job Duties:

  • Patrol Rooftop lounge entrance & Onyx Bar
  • Remain visible and vigilant to your surroundings
  • Greet customers entering " Welcome to the Onyx "
  • Check bags of persons entering to ensure they are not carrying weapon and/ or outside beverages (DO NOT stick your hands in anyone's bag, VISUAL Inspections only)
  • Makes sure everyone is safe and not in any danger
  • Ensure that loiters are not entering the perimeter
  • Ensure that exit ways and stairways are clear
  • Patrol officer is to conduct continuous patrols, not sit, not fraternize, PATROL!
  • Patrol will report any damage to the property immediately.
  • Ensure that any persons getting out of control or too loud are calmly spoken too and calmed down. Keep noise level down.
  • You are not use your cell phone unless on break
  • You are to remain on radio communication with fellow security officer, in case they need your assistance. Use security codes.
  • Remain alert to fire, safety, bomb threats, fuel and water spills among other r In imminent life safety situation, local authorities (911) should be notified immediately then local management should be notified
  • You are to respond to issues that require your attention
  • You must report any maintenance issues (lights out, leaks, building damage) to warehouse manager
  • Remain visible and vigilant to any suspicious activity or persons.
  • If criminal activity is observed by you, it should be reported to the locations management immediately. If the activity is an immediate hazard to life safety 911 should be notified immediately then local management should be notified after.
  • When noticing a suspicious person, stop and ask questions politely.
  • Should a person need directions or have any questions that you can Properly answer, Assist them
  • You may also be asked to assist in the "evacuation." Security officers should familiarize themselves with the evacuation plan (evacuation area: valet)
  • Identify and prohibit the distribution of any literature, panhandling, food selling, other "free" and/or "for sale" items on the premises, this is soliciting and we do not permit Soliciting on the SHANGRI- LA HOTEL property.
  • Ensure that homeless persons are not sleeping, sitting, loitering or soliciting on the SHANGRI- LA HOTEL property.
  • Should an employee or staff need to be escorted to their vehicles, Escort employee.
  • Enforce smoking area and dress code for Onyx.

Requirements

  • Candidate should have a flexible schedule
  • Must be able to stand or walk for extended periods of time
  • Outstanding communication skills
  • Must be able to lift 50 pounds
  • Excellent customer service skills

Company Information
Hotel Shangri-La, named in 1939 and located in Santa Monica, California is an independently owned and managed property and is not a corporate affiliate or member hotel of Shangri-La Hotels & Resorts, Shangri-La Hotel Management Ltd, Shangri-La Asia Ltd, or any affiliated companies or subsidiaries.

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